Privacy policy

Privacy Policy

Last updated: January 16, 2026

Juices x Berries (“we,” “us,” or “our”) operates this website and online store (the “Services”) to provide customers with hair care products and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you, including:

  • Contact information: name, billing and shipping address, email address, and phone number

  • Transaction information: products viewed, added to cart, purchased, returned, or exchanged

  • Payment information: payment method and transaction details (processed securely by third-party payment providers)

  • Account information: preferences, settings, and saved information

  • Communications: messages you send to us through email, chat, or other support channels

  • Device and usage data: IP address, browser type, device identifiers, pages visited, and interaction data

  • Cookies and tracking technologies: used to support site functionality, analytics, and cart tracking

How We Collect Personal Information

We collect personal information:

  • Directly from you when you place an order, sign up for communications, or contact us

  • Automatically through cookies and similar technologies when you use our website

  • From service providers who help operate our business (e.g., payments, shipping, analytics, marketing platforms)

How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, shipping, returns, and exchanges

  • Provide customer support and communicate with you

  • Personalize and improve your shopping experience

  • Send transactional messages such as order and delivery updates

  • Send marketing communications by email or SMS if you have opted in

  • Prevent fraud, maintain security, and comply with legal obligations

SMS & Mobile Messaging

If you opt in to receive SMS messages from Juices x Berries, we collect your mobile phone number and related consent information for the purpose of sending transactional messages (such as order confirmations, shipping updates, or delivery notifications) and promotional messages (such as product updates, care tips, or special offers).

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.

Your SMS opt-in data and consent are used solely by Juices x Berries and our authorized messaging service providers to deliver text messages.

Abandoned Cart Messaging (SMS)

Juices x Berries uses cookies and similar technologies to keep track of items you place in your shopping cart, including when a cart has been abandoned. If you have opted in to receive SMS messages, this information may be used to determine when to send cart reminder messages via text.

Marketing and Advertising

With your consent, we may send promotional communications via email or SMS. You can opt out of promotional emails using the unsubscribe link in the email. You can opt out of SMS messages at any time by replying STOP.

We may also use third-party advertising and analytics tools to help us understand customer behavior and improve our marketing.

How We Share Personal Information

We may share your personal information with:

  • Service providers that support our business (payment processors, shipping carriers, analytics, customer support, and marketing platforms)

  • Shopify, which hosts our store and processes data necessary to provide our Services

  • Legal or regulatory authorities when required to comply with law or protect our rights

The above excludes text messaging originator opt-in data and consent; this information is not shared with any third parties.

Relationship With Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services. For more information on how Shopify uses personal information, please visit:
https://privacy.shopify.com

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Data Security and Retention

We use reasonable safeguards to protect your personal information. No method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain data uses. You may exercise these rights by contacting us using the information below.

International Data Transfers

Your personal information may be stored or processed outside your country of residence. When required, we rely on appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: ask@juicesxberries.com
Address: 7614 Southwest 8th Court, North Lauderdale, FL 33068, United States